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About This Website

Reasons to Stay is a suicide prevention and wellbeing project. It shares anonymous letters written by volunteers and provides signposting to support services and resources.

We may change, update, or remove content at any time to keep the site safe, accurate, and useful.

Important: Not Emergency or Medical Advice

Reasons to Stay provides information and signposting only. It is not a substitute for professional medical advice, diagnosis, treatment, or emergency services.

If you or someone else is in immediate danger Call emergency services. If you are in the UK, dial 999 or go to A&E.

If you are in crisis, please use the emergency support information on the site or contact local crisis services in your country.

Acceptable Use

You agree not to use this website in a way that:

  • Breaks any law or regulation
  • Harms, threatens, or harasses other people
  • Attempts to access, damage, or disrupt the site, server, or security
  • Uploads malicious code, spam, or harmful content
  • Attempts to identify volunteers, letter authors, or other users

User Permissions

By submitting content to Reasons to Stay, for example by submitting a letter, you are assigning Reasons to Stay an exclusive worldwide license to use, copy, replicate, adapt, and edit the content across all forms of media (including but not limited to future publications, broadcast, film, audio, digital, social media, merchandise, live events) without the need for further permission, notification or payment whatsoever.

    User Submissions

    If you submit content (for example, a message, feedback, or letter), you confirm that:

    • You have the right to share it
    • It does not contain personal data you do not have permission to share
    • It does not include identifying details about yourself or others (where anonymity is intended)
    • By submitting your content, you give Reasons to Stay permission to use, edit, reproduce, publish, and share the content in any capacity without a time limit and without further permission or payment

    We may edit, refuse, remove, or not publish submissions to protect privacy, safety, and wellbeing.

    Limitation of Liability

    We work hard to keep the website accurate, safe, and available, but we cannot guarantee that:

    • The website will always be available or uninterrupted
    • The information will always be complete, current, or error-free
    • External resources we link to will remain available

    To the fullest extent permitted by law, Reasons to Stay is not liable for any loss or damage arising from use of this website.

    Nothing in these terms limits liability where it would be unlawful to do so.

    Changes to the Site or These Terms

    We may update this website and these terms from time to time. Changes take effect when they are posted on this page.

    If you continue to use the site after an update, you are agreeing to the updated terms.

    Governing Law

    These terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.

    Contact

    If you have questions about these terms, please contact us:

Skip to the privacy policy content

Who We Are

Reasons to Stay is a UK-based suicide prevention and wellbeing project that shares anonymous letters written by volunteers and provides signposting to support services.

For the purposes of data protection law, Reasons to Stay is the data controller for information collected through this website.

What Information We Collect

We collect as little personal data as possible.

Information you provide directly

This may include:

  • Your name or email address if you contact us
  • Any information you choose to include in a message or form
  • Feedback you submit about the website or letters

Automatically collected information

When you visit the site, we may automatically collect:

  • IP address (anonymised where possible)
  • Browser type and device information
  • Pages visited and time spent on the site

We do not knowingly collect data from children under 13.

Anonymous Letters

Letters displayed on Reasons to Stay are submitted anonymously.

We do not publish:

  • Names
  • Email addresses
  • Identifying personal details

Any identifying information submitted accidentally is removed before publication.

How We Use Your Information

We only use personal data where we have a lawful reason to do so.

We may use your information to:

  • Respond to messages or enquiries
  • Improve the website and user experience
  • Monitor site performance and security
  • Understand how the site is used so we can improve support

We do not use your data for advertising or marketing.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent - when you choose to contact us
  • Legitimate interests - to keep the site safe, functional, and effective
  • Legal obligation - where required by law

Cookies

Reasons to Stay uses essential cookies only.

These cookies:

  • Help the site function correctly
  • Support basic analytics and performance monitoring

We do not use advertising or tracking cookies.

You can control cookies through your browser settings.

Analytics

We may use privacy-focused analytics tools to understand how the site is used.

These tools:

  • Do not track individuals
  • Do not create user profiles
  • Use anonymised or aggregated data

Third-Party Links

The site includes links to external support organisations and resources. We are not responsible for the privacy practices of third-party websites.

We recommend reviewing their privacy policies separately.

How We Store and Protect Data

We take data protection seriously.

Your information is:

  • Stored securely
  • Only accessed by authorised people
  • Protected using appropriate technical and organisational measures

We do not keep personal data longer than necessary.

Sharing Your Data

We do not sell, rent, or trade personal data.

We may share limited information only if:

  • Required by law
  • Necessary to protect the safety of users or others
  • Needed to maintain the security of the site

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Ask for incorrect data to be corrected
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to or restrict how your data is used

To exercise your rights, contact us using the details above.

Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

We encourage you to contact us first so we can try to resolve any concerns.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

Skip to the privacy policy content

Who We Are

Reasons to Stay is a UK-based suicide prevention and wellbeing project that shares anonymous letters written by volunteers and provides signposting to support services.

For the purposes of data protection law, Reasons to Stay is the data controller for information collected through this website.

What Information We Collect

We collect as little personal data as possible.

Information you provide directly

This may include:

  • Your name or email address if you contact us
  • Any information you choose to include in a message or form
  • Feedback you submit about the website or letters

Automatically collected information

When you visit the site, we may automatically collect:

  • IP address (anonymised where possible)
  • Browser type and device information
  • Pages visited and time spent on the site

We do not knowingly collect data from children under 13.

Anonymous Letters

Letters displayed on Reasons to Stay are submitted anonymously.

We do not publish:

  • Names
  • Email addresses
  • Identifying personal details

Any identifying information submitted accidentally is removed before publication.

How We Use Your Information

We only use personal data where we have a lawful reason to do so.

We may use your information to:

  • Respond to messages or enquiries
  • Improve the website and user experience
  • Monitor site performance and security
  • Understand how the site is used so we can improve support

We do not use your data for advertising or marketing.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent - when you choose to contact us
  • Legitimate interests - to keep the site safe, functional, and effective
  • Legal obligation - where required by law

Cookies

Reasons to Stay uses essential cookies only.

These cookies:

  • Help the site function correctly
  • Support basic analytics and performance monitoring

We do not use advertising or tracking cookies.

You can control cookies through your browser settings.

Analytics

We may use privacy-focused analytics tools to understand how the site is used.

These tools:

  • Do not track individuals
  • Do not create user profiles
  • Use anonymised or aggregated data

Third-Party Links

The site includes links to external support organisations and resources. We are not responsible for the privacy practices of third-party websites.

We recommend reviewing their privacy policies separately.

How We Store and Protect Data

We take data protection seriously.

Your information is:

  • Stored securely
  • Only accessed by authorised people
  • Protected using appropriate technical and organisational measures

We do not keep personal data longer than necessary.

Sharing Your Data

We do not sell, rent, or trade personal data.

We may share limited information only if:

  • Required by law
  • Necessary to protect the safety of users or others
  • Needed to maintain the security of the site

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Ask for incorrect data to be corrected
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to or restrict how your data is used

To exercise your rights, contact us using the details above.

Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

We encourage you to contact us first so we can try to resolve any concerns.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

Skip to the privacy policy content

Who We Are

Reasons to Stay is a UK-based suicide prevention and wellbeing project that shares anonymous letters written by volunteers and provides signposting to support services.

For the purposes of data protection law, Reasons to Stay is the data controller for information collected through this website.

What Information We Collect

We collect as little personal data as possible.

Information you provide directly

This may include:

  • Your name or email address if you contact us
  • Any information you choose to include in a message or form
  • Feedback you submit about the website or letters

Automatically collected information

When you visit the site, we may automatically collect:

  • IP address (anonymised where possible)
  • Browser type and device information
  • Pages visited and time spent on the site

We do not knowingly collect data from children under 13.

Anonymous Letters

Letters displayed on Reasons to Stay are submitted anonymously.

We do not publish:

  • Names
  • Email addresses
  • Identifying personal details

Any identifying information submitted accidentally is removed before publication.

How We Use Your Information

We only use personal data where we have a lawful reason to do so.

We may use your information to:

  • Respond to messages or enquiries
  • Improve the website and user experience
  • Monitor site performance and security
  • Understand how the site is used so we can improve support

We do not use your data for advertising or marketing.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent - when you choose to contact us
  • Legitimate interests - to keep the site safe, functional, and effective
  • Legal obligation - where required by law

Cookies

Reasons to Stay uses essential cookies only.

These cookies:

  • Help the site function correctly
  • Support basic analytics and performance monitoring

We do not use advertising or tracking cookies.

You can control cookies through your browser settings.

Analytics

We may use privacy-focused analytics tools to understand how the site is used.

These tools:

  • Do not track individuals
  • Do not create user profiles
  • Use anonymised or aggregated data

Third-Party Links

The site includes links to external support organisations and resources. We are not responsible for the privacy practices of third-party websites.

We recommend reviewing their privacy policies separately.

How We Store and Protect Data

We take data protection seriously.

Your information is:

  • Stored securely
  • Only accessed by authorised people
  • Protected using appropriate technical and organisational measures

We do not keep personal data longer than necessary.

Sharing Your Data

We do not sell, rent, or trade personal data.

We may share limited information only if:

  • Required by law
  • Necessary to protect the safety of users or others
  • Needed to maintain the security of the site

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Ask for incorrect data to be corrected
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to or restrict how your data is used

To exercise your rights, contact us using the details above.

Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

We encourage you to contact us first so we can try to resolve any concerns.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

Skip to the privacy policy content

Who We Are

Reasons to Stay is a UK-based suicide prevention and wellbeing project that shares anonymous letters written by volunteers and provides signposting to support services.

For the purposes of data protection law, Reasons to Stay is the data controller for information collected through this website.

What Information We Collect

We collect as little personal data as possible.

Information you provide directly

This may include:

  • Your name or email address if you contact us
  • Any information you choose to include in a message or form
  • Feedback you submit about the website or letters

Automatically collected information

When you visit the site, we may automatically collect:

  • IP address (anonymised where possible)
  • Browser type and device information
  • Pages visited and time spent on the site

We do not knowingly collect data from children under 13.

Anonymous Letters

Letters displayed on Reasons to Stay are submitted anonymously.

We do not publish:

  • Names
  • Email addresses
  • Identifying personal details

Any identifying information submitted accidentally is removed before publication.

How We Use Your Information

We only use personal data where we have a lawful reason to do so.

We may use your information to:

  • Respond to messages or enquiries
  • Improve the website and user experience
  • Monitor site performance and security
  • Understand how the site is used so we can improve support

We do not use your data for advertising or marketing.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent - when you choose to contact us
  • Legitimate interests - to keep the site safe, functional, and effective
  • Legal obligation - where required by law

Cookies

Reasons to Stay uses essential cookies only.

These cookies:

  • Help the site function correctly
  • Support basic analytics and performance monitoring

We do not use advertising or tracking cookies.

You can control cookies through your browser settings.

Analytics

We may use privacy-focused analytics tools to understand how the site is used.

These tools:

  • Do not track individuals
  • Do not create user profiles
  • Use anonymised or aggregated data

Third-Party Links

The site includes links to external support organisations and resources. We are not responsible for the privacy practices of third-party websites.

We recommend reviewing their privacy policies separately.

How We Store and Protect Data

We take data protection seriously.

Your information is:

  • Stored securely
  • Only accessed by authorised people
  • Protected using appropriate technical and organisational measures

We do not keep personal data longer than necessary.

Sharing Your Data

We do not sell, rent, or trade personal data.

We may share limited information only if:

  • Required by law
  • Necessary to protect the safety of users or others
  • Needed to maintain the security of the site

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Ask for incorrect data to be corrected
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to or restrict how your data is used

To exercise your rights, contact us using the details above.

Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

We encourage you to contact us first so we can try to resolve any concerns.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

Skip to the privacy policy content

Who We Are

Reasons to Stay is a UK-based suicide prevention and wellbeing project that shares anonymous letters written by volunteers and provides signposting to support services.

For the purposes of data protection law, Reasons to Stay is the data controller for information collected through this website.

What Information We Collect

We collect as little personal data as possible.

Information you provide directly

This may include:

  • Your name or email address if you contact us
  • Any information you choose to include in a message or form
  • Feedback you submit about the website or letters

Automatically collected information

When you visit the site, we may automatically collect:

  • IP address (anonymised where possible)
  • Browser type and device information
  • Pages visited and time spent on the site

We do not knowingly collect data from children under 13.

Anonymous Letters

Letters displayed on Reasons to Stay are submitted anonymously.

We do not publish:

  • Names
  • Email addresses
  • Identifying personal details

Any identifying information submitted accidentally is removed before publication.

How We Use Your Information

We only use personal data where we have a lawful reason to do so.

We may use your information to:

  • Respond to messages or enquiries
  • Improve the website and user experience
  • Monitor site performance and security
  • Understand how the site is used so we can improve support

We do not use your data for advertising or marketing.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent - when you choose to contact us
  • Legitimate interests - to keep the site safe, functional, and effective
  • Legal obligation - where required by law

Cookies

Reasons to Stay uses essential cookies only.

These cookies:

  • Help the site function correctly
  • Support basic analytics and performance monitoring

We do not use advertising or tracking cookies.

You can control cookies through your browser settings.

Analytics

We may use privacy-focused analytics tools to understand how the site is used.

These tools:

  • Do not track individuals
  • Do not create user profiles
  • Use anonymised or aggregated data

Third-Party Links

The site includes links to external support organisations and resources. We are not responsible for the privacy practices of third-party websites.

We recommend reviewing their privacy policies separately.

How We Store and Protect Data

We take data protection seriously.

Your information is:

  • Stored securely
  • Only accessed by authorised people
  • Protected using appropriate technical and organisational measures

We do not keep personal data longer than necessary.

Sharing Your Data

We do not sell, rent, or trade personal data.

We may share limited information only if:

  • Required by law
  • Necessary to protect the safety of users or others
  • Needed to maintain the security of the site

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Ask for incorrect data to be corrected
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to or restrict how your data is used

To exercise your rights, contact us using the details above.

Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

We encourage you to contact us first so we can try to resolve any concerns.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.